NJOFTIME PUNE

Remote Jira/Atlassian Administrator

Tipi i punes: Full-Time

Vendndodhja: Remote

Aplikimet skadojne me: 30-06-2024

https://onecontact.com.mk/job/detail/remote-jiraatlassian-administrator


Roles and Responsibilities

  • Configure and maintain Atlassian products, such as Jira and Confluence, across cloud-based and on-premises environments.
  • Manage user and project access within Jira and Confluence systems, ensuring streamlined workflows.
  • Collaborate with internal teams to understand workflow requirements and optimize Jira configurations to support operational needs.
  • Maintain application configurations and user permissions for Atlassian products, following security best practices.
  • Generate comprehensive reports and dashboards to track project progress and evaluate team performance.
  • Document Jira and Confluence configurations and processes for future reference and knowledge sharing.
  • Participate in troubleshooting user issues and resolving basic technical problems related to Atlassian products.
  • Ensure timely resolution of support requests concerning Atlassian products, adhering to SLA standards.
  • Assist in administering the IT Service Management (ITSM) portfolio in coordination with the team.

 

Job Requirements

  • 3+ years of experience in a technical support role or a related field, preferably with exposure to Jira administration.
  • Experience in managing large scale implementations with 800+ users
  • Profound understanding of project management principles and methodologies.
  • Excellent analytical and problem-solving skills to address complex technical challenges.
  • Exceptional communication and interpersonal abilities to collaborate effectively with diverse teams.
  • Strong aptitude for learning and adapting to new technologies and tools.
  • Profound understanding of project management principles and methodologies.
  • Excellent analytical and problem-solving skills to address complex technical challenges.
  • Exceptional communication and interpersonal abilities to collaborate effectively with diverse teams.
  • Hands-on experience in Atlassian administration, encompassing user management, workflows, and permissions for both cloud-based and on-premises deployments.
  • Familiarity with Agile methodologies and their application in project management contexts.

 

What We Offer

  • 100% Remote Work
  • Paid Overtime as needed
  • Opportunity To Learn & Develop New Skills
  • An Open & Collaborative Work Environment
  • Generous Compensation based on Industry Standards + Benefits
  • Working Hours - 9am - 5pm EST


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