About us

Engineering Software Lab is a member of Engineering Group, one of the main players in the field of digital transformation of public and private companies and organizations around the world. With around 12,000 professionals in 65 locations (in Italy, Belgium, Germany, Norway, Serbia, Spain, Sweden, Switzerland, Argentina, Brazil and the USA), the Engineering Group designs, develops and manages innovative solutions for the business areas where digitalization is having the biggest impact, including Digital Finance, Smart Government & E-Health, Augmented City, Digital Industry, Smart Energy & Utilities, Digital Media & Communication.

For our expanding team in Albania, we are looking for a candidate to fill out the role of:

Applications Operation Consultant

Job Location: Tirana, Albania

Key Responsibilities:

• Application Release Management:
• Coordinate the release of new applications, features, and product versions, as well as software anomaly resolutions.
• Plan release activities in alignment with customer requirements.
• Verify release feasibility and conduct post-release checks to ensure proper functioning.
• Operational Support and Monitoring:
• Conduct end-to-end tests with customers post-release.
• Monitor application performance and conduct proactive maintenance tasks.
• Manage database and middleware tuning activities.
• Installation and Configuration:
• Install, configure, and update application software as needed.
• Ensure the smooth functioning of core products essential for application operations.
• Reporting and Documentation:
• Produce periodic reports on service trends and performance.
• Maintain accurate documentation of procedures, configurations, and troubleshooting steps.
• Incident Management and Resolution:
• Respond to alerts and incidents promptly, identifying and resolving issues efficiently.
• Collaborate with technical support teams and developers to address software anomalies.
• Security and Compliance:
• Manage security certificates and ensure compliance with logging standards.
• Participate in audits and certifications, addressing any findings as required.
• Continuous Improvement:
• Identify opportunities for process optimization and automation.
• Implement best practices for data management and governance.

Mandatory Skills:

• Proficient in Oracle, Microsoft SQL Server database management systems.
• Familiarity with IBM Datastage, Oracle Golden Gate, and SQL Server Integration Services for ETL processes.
• Experience with IBM TWS/IWS for job scheduling.
• Working knowledge of Unix-like or Linux distributions and various versions of Windows Server.
• Proficiency in Unix or Linux shell scripting, as well as Batch scripting in DOS.
• Fluent in Italian language, at least at level B proficiency.

Preferred Skills:

• Experience with IBM Netezza database platform.
• Familiarity with Apache Tomcat, MS Internet Integration Services, and Oracle WebLogic Server for application server management.
• Knowledge of OBIEE (Oracle Business Intelligence Enterprise Edition), SQL Server Reporting/Analysis Services, MS PowerBI, and MS SharePoint for reporting and analytics.
• Familiarity with Oracle Warehouse Builder for data warehouse management.

What we offer:

• Competitive compensation depending on experience and skills
• Hybrid work model, option to choose/combine work from home/office
• Private health insurance
• Opportunity to learn 7 different languages using our E-learning platform
• Great colleagues, open informal, and fun atmosphere
• Chance to be part of a professional and highly dynamic international environment

Apply sending your resume to [email protected]

Please note that only short-listed candidates will be contacted.

We are looking forward to meeting you. Good luck!