Roles and Responsibilities

• Design, implement, and maintain scalable, secure, and robust IT infrastructure.
• Monitor and troubleshoot performance issues across firewalls, routers, switches, wireless equipment, and cloud environments.
• Research and implement advanced security tools to safeguard on-premises and cloud systems.
• Ensure compliance with regulatory frameworks such as HIPAA and NIST.
• Collaborate with IT, data security, and leadership teams to align infrastructure strategies with business goals.
• Mentor IT staff and provide guidance on system enhancements and implementations.
• Lead incident response efforts and perform root cause analysis for critical issues.
• Evaluate emerging technologies to improve efficiency, scalability, and cost-effectiveness.
• Manage modernization projects focusing on system performance and network scalability.
• Create and maintain comprehensive documentation and diagrams for IT systems and solutions.

Job Requirements

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 10+ years of experience in a Network Infrastructure Architect or a related role.
• Cisco Certified Network Professional (CCNP) or equivalent (required).
• Additional certifications in security or cloud architecture (preferred).
• Proficiency in Cisco networking technologies, including routers, switches, firewalls, and load balancers.
• Advanced knowledge of routing protocols (OSPF, EIGRP, BGP), VLANs, VPNs, wireless networks, SD-WAN, and MPLS.
• Expertise in network security tools, including SASE (e.g., Zscaler ZIA, ZPA, ZDX), SIEM, and vulnerability management solutions.
• High level knowledge and experience with Office365, VMware platforms (vSAN, vCenter), and Microsoft Azure Cloud.
• Strong understanding of TCP/IP, DNS, Ethernet, wireless standards, and LAN/WAN technologies.
• Proven experience in IT infrastructure design, implementation, and management.
• Experience with cloud calling and collaboration tools such as Zoom and Microsoft Teams Phone.
• Familiarity with performance monitoring tools and disaster recovery planning.
• Effective communication and project management skills with the ability to prioritize tasks.

What We Offer

• 100% Remote Work, Hiring from: North Macedonia, Albania, Bosnia, Kosovo, and Brazil.
• Paid Overtime as needed
• Opportunity To Learn & Develop New Skills
• An Open & Collaborative Work Environment
• Generous Compensation based on Industry Standards + Benefits
• Working Hours: 9am - 5pm EST, with availability for after-hours work to handle critical updates and issue resolution.