Skills & Experience:

Roles and Responsibilities

• Supporting business infrastructure to ensure service availability, even outside of regular business hours when necessary.
• Optimizing services across the company to manage costs, including right-sizing and deprecating systems.
• Contributing to the technology strategy by guiding production and development technical architecture, maintaining high-quality standards, fostering a culture of long-term thinking and innovation.
• Overseeing technical scoping and planning for the team, guiding and empowering the development approach.
• Researching new technologies to address future deployment, monitoring, and scaling needs.
• Managing and participating in 24x7 on-call rotations to ensure site reliability and performance.
• Defining best practices for monitoring, alerting, and incident management.
• Leading and participating in root cause analysis and documenting procedures.

Job Requirements

• BS in Computer Science or related field or equivalent work experience
• 5+ years of experience working with cloud infrastructure (GCP prefered, AWS, Private Cloud, etc.) in a secure environment (ISO27001, SOC 2 type 2, GDPR, etc.).
• 4+ years of technical operations experience, with a background in SaaS and cloud-based platforms.
• Experience dealing with environments that leverage container orchestration tools like Kubernetes.
• Experience building scalable and fault-tolerant systems.
• Experience in successfully leading one or more DevOps projects (CI/CD, pipeline tools, operations management, etc.) to completion through tools like Jenkins, Helm, Terraform.
• Experience with system health monitoring tools such as New Relic, OpsGenie, and Uptime Robot.
• Experience with databases, including relational and non-relational. Proficiency in MySQL and MS SQL is a plus.
• Proficiency with scripting and/or programming languages - Bash, Python, and Golang preferred.

What you bring to the role

• Ability to maintain, design, and build development and deployment systems.
• Active management of hosting at scale at multiple companies, ensuring reliability, stability, scalability, and 24x7 uptime.
• Experience migrating from Data Centers to Cloud-based solutions and migrating solutions from other cloud providers.
• Understanding of DevOps as a culture and practice in organizations of our size or larger.
• Comfortable in a fast-paced development environment.
• Familiarity with Intranet tools and processes including Confluence, Jira, and Microsoft Teams.
• Excellent verbal and written communication skills. 

 What We Offer

• 100% Remote Work- Work From Anywhere
• Opportunity To Learn & Develop New Skills
• An Open & Collaborative Work Environment
• Cutting Edge Technology and Implementations
• Generous Compensation based on Industry Standards + Benefits

Working Hours 

9 AM - 5 PM EST (flexibility required during upgrades or critical issues for on-call support)