Remote Cloud Engineer / Systems Administrator

We are looking for a passionate, self motivated communicative Cloud/Systems Administrator who is responsible for managing Windows, Linux servers (on-premise and cloud) and network equipment to ensure high levels of availability and security of the supported business applications. 

Key Responsibilities:

  Cloud Environments

• Manage cloud infrastructure capacity and performance and make recommendations as needed.
• Troubleshoot and resolve complex issues with infrastructure Azure services in a timely and efficient manner.
• Manage and Provide operational support of Azure/AWS, cloud environments including, but not limited to the following:

   Servers     

• Manage Microsoft Windows Servers and Active Directory,
• Manage Microsoft Roles in Active Directory, RDS, VPN, DMZ, DNS, RADIUS.
• Execute patch management and security vulnerability maintenance plans on cloud environments/Windows/Linux servers
• Experience writing scripts in PowerSehll, Bash, Perl or Python to automate and streamline processes

  Operational Management

• Manage VMware virtual server environment.
• Maintain MS O365 suite.
• Maintain end user application access via SSO.
• Manage SAN and NAS storage systems.
• Manage Microsoft Roles in Active Directory, RDS, VPN, DMZ, DNS, RADIU
• Networking, switches, LAN, WAN. Wi-Fi

  Support

• Respond to alerts and resolve incidents.
• Prioritize outstanding issues and manage user’s expectations.
• Escalate high priority issues using established guidelines.
• Provide technical support effectively within established key performance indicators and SLAs.
• Follow and update established service desk and ticket procedures (for Level 2 and 3 support).
• Monitor and keep up with industry trends in cloud computing to understand their applicability to current implementations while working with other cloud engineers..
• Develop and maintain infrastructure operational support documentation.
• Provide after hours support as needed by the team in a rotational manner with other team members

Additional Job Description:

• 5+ years of specific experience in an Infraststructure and Azure Cloud support
• BS or MS in Computer Science or related discipline
• Expereince with Active Directory, Windows servers an ability to migrate to Cloud environments
• Experience with System backup solutions, Veritas and Metallic
• ITIL framework: Incident, Service, Change, Problem Management
• Strong working knowledge of Microsoft Server Roles and Features, such as Remote Desktop Services
• Strong working knowledge of administration of Microsoft Office 365 suite of products
• Experience with System and network monitoring solutions: SolarWinds and New Relic
• xperience with common network protocols and security best practices
• Ability to work independently and as a team member in a fast-paced environment