https://onecontact.com.mk/job/detail/remote-senior-system-administrator-cloud-and-infrastructure

Skills & Experience:

Cloud Infrastructure & Productivity Application Administration:

• Experience provisioning and managing of Azure compute resources,
• Deployment and management of Azure Active Directory Domain Services (AADDS).
• Provisioning and management of Azure Storage accounts.
• Configuration of storage account functions such as Azure Files.
• Experience AWS route 53 Registrar and DNS services.
• Amazon S3 Storage.
• Working knowledge of Disaster Recovery and Backup related services in Azure /AWS (Experience is a plus).

 Microsoft 365 Administration:

• Proficient in products and services available in the M365 platform.
• Proficient in Office 365 and Microsoft 365 licensing models.
• Strong understanding of the features/functions included in various license bundles.
• Experience with M365 tenant creation and tenant administration.
• Strong understanding of user creation and management-related activities.
• Utilize knowledge and experience with mail platforms to optimize configuration and resolve client issues.
• Troubleshoot mail flow and security-related email tracking.
• Proficiency in Microsoft Teams.

• Working knowledge relating to the deployment and administration of Microsoft Endpoint Manager.
• Proficiency with Azure AD and security functions such as Conditional Access.
• Experience working in a Cloud Solutions Provider (CSP) capacity and the associated administrative activities.

Server Administration:

• Utilize strong working knowledge of network services to support network operations. This includes troubleshooting DHCP servers, local DNS, external name resolution issues, AD replication, and VPN connectivity.
• Perform account management in AD, Exchange, and other platforms, including creation, removal, changes, password resets, and bulk operations.
• Maintain a reliable update deployment scheme using Intune, SCCM and WSUS.

Virtualization:

•  Working knowledge and experience with VMWare to create and edit VM’s, deploy templates, configure hosts with local storage, perform VM edits, and troubleshoot.
• Extend data stores/partitions, and troubleshoot HA clusters and iSCSI storage.

Support and Troubleshooting:

• Deploy new hardware using cloud-based technologies.
• Exercise expert MS Office and Mobile Device troubleshooting skills and knowledge to resolve client issues.
• Demonstrate strong communication skills and the ability to manage multiple tasks and/or activities simultaneously.
• Maintain consistent documentation of procedures and backups to allow rolling back to previous state issues should they arise.

General Responsibilities:

• Effectively participate in resolving after-hours technical issues.
• Participate in after-hours work and maintenance on servers and infrastructure hardware.
• Demonstrate and model function to new hires and level I and II engineers.
• Serve as a point of escalation to level I and II engineers.
• Update and maintain documentation, and accurately record timesheets.

 Skills:

• Strong written and verbal communication skills.
• Must be customer-focused and able/willing to provide “white glove” service to other companies.
• Strong problem-solving skills.
• Ability to follow and adhere to defined processes.
• Ability to effectively multi-task and work in a fast-paced environment while producing high-quality results.
• Passionate about technology with the self-motivation and willingness to master current and emerging technologies and obtain further certifications as necessary.

Education & Experience:

• Bachelor’s degree, with a technical major, such as engineering or computer science, and/or a minimum of 5+ years of system administration experience.
• Managing Active Directory.
• Hands-on experience with Microsoft Office 365.
• Hands-on experience with Multiple Windows Operating Systems, including Windows 11, Server 2019, 2022, and 2025.
• Provide hands-on operation of desktop virtualization of VMware (vSphere, vCenter) and VMware View.
• Knowledge of VMWare, ESX, Virtual Center, VMotion, P2V, View, SRM.
• Citrix or Hyper-V experience is a plus.

Working Hours:

• Monday - Friday 9 AM - 5 PM EST